Frequently Asked Questions
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Navigate to our Catalog tab to see all the available options.
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No. Fill in as much as you can. Everything is made to order, so we'll talk through the options and help you decide when we get in touch.
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See our measuring guide. Measure snugly but not tight. If you're unsure, send a photo, and we'll help you get it right.
Within the area of Riga, Latvia, we offer a free measuring service. We visit you in person to take accurate measurements of your dog.
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Leather is water-resistant, with a natural look that deepens in colour over time. Biothane is fully waterproof and easy to clean, doesn't absorb dirt or odour.
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Leather: wipe clean, and light scratches rub out by hand as the natural oils restore the surface. Each leather piece is treated with a water-resistant spray and a leather moisture cream before it reaches you. To keep it in good condition, reapply both about once a year
Biothane: rinse or wipe clean as it's fully waterproof.
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Our necklaces are decorative pieces made on 2 mm paracord and finished with natural stones and beads that we hand-pick. Each one includes a metal initial charm and is made to your dog's neck measurement. You choose out of 240 paracord colours available and the initial; we choose the stones and beads to suit. They're made to be worn alongside a collar or harness, not for walking or attaching a lead.
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Once we have finalised all the details and received the payment, your order will be shipped within 3-4 weeks.
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Once we've confirmed your order, we send an invoice and a payment link.
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Yes, we ship internationally at customer's expense.
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As every piece is made to order to your dog's measurements, we can't accept returns unless the item is faulty.
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Instagram or asten.contact@gmail.com